What are your opening times?
You can check our venues’ pages for opening times.
Location: Meridian Leisure Centre
Do I have to pay at the time of booking?
All bookings must be paid for at the time of booking. Payment can be made via cash or card. You can make bookings via our website, app, or with our Front of House teams.
How old do you have to be to use the gym?
To use the gyms at all our venues you need to be aged 11 years or over. Restrictions apply during the ages of 11-15 years old. An Introduction is required before using the gym for those ages 11-115 years, which would need to be booked in advance to guarantee a Lifestyle Consultant is available. To … Continued
How old do you have to be to use the Sauna & Steam Rooms?
The Sauna & Steam Rooms can be used by those aged 16 years and over.
Do I have to become a member to use the gym or attend classes?
If you are not a member, you can enjoy all our facilities on a “pay as you go” basis. If you are wanting to book classes, these can be booked 7 days in advance from 7am via our website or app. Our classes are extremely popular so we advise booking in advance to avoid disappointment. … Continued
I have a Magna Vitae card, does this mean I have a Magna Vitae subscription or membership?
Although you have a physical Magna Vitae (MV) card, this does not signify you have a MV subscription. You will need to purchase an annual subscription of £5 to receive discount at our venues. This subscription does not automatically renew. If you are unsure, please get in contact with our Front of House team.
What is a Magna Vitae subscription?
A Magna Vitae (MV) subscription entitles you to discount at all of our venues! When providing your details for an MV subscription, you will need to purchase an annual subscription of £5. Please note, this is not set up as an automatic renewal. If you notice you are not receiving discount anymore this most likely … Continued
Can I cancel or transfer my session?
For all bookings, a 48 hour notice period is required for cancelling your session or transferring it to another day. For cancellations, when more than 48 hours notice is given you will receive a full refund. Please note, you will not be automatically refunded if you cancel the session via our app or our website, … Continued
Can I check what bookings I have made?
Yes, you are able to see all of your bookings when you are logged into your account via our booking portal or app. To see all of your upcoming bookings, as well as your past bookings, please select ‘My Bookings’. You will also receive a confirmation email for each booking you make.
How do I cancel my membership?
To cancel your membership you will need to fill out a cancellation form via the link HERE. Please note, our direct debit memberships require a 3-month commitment as stated in the terms and conditions at the time of sign-up. If you have a membership with Magna Vitae you are required to give 1 calendar months … Continued
