If you experience any issues while trying to make a booking, please contact the facility you are booking with directly. Their Front of House team will be happy to help resolve any problems and assist you with your booking. You can find contact details for each of our venues on our Contact Us page.
Once you begin your booking, you’ll have a 10-minute window to complete the process. After this time, your selected space will be released and made available to others. To avoid losing your slot, we recommend having your payment details ready before you start.
Yes, if you forget your membership card, don’t worry — you can still access the gym. Just speak to a member of our Front of House team when you arrive, and they’ll be happy to assist you in signing in manually.
You are eligible for a Concession Magna Vitae subscription if you are in receipt of any benefits (documentation of your concession should be enclosed with your application). Examples of benefits are: DWP, DLA, PIP, Job Seekers Allowance, Income Supports, Housing Benefit, Council Tax Benefit, Incapacity Benefit, Employment Support Allowance or a full time student. Also, … Continued
Anyone is eligible for an Magna Vitae (MV) subscription. You will need to purchase an annual subscription of £5. Please note, this is not set up as an automatic renewal.
You will need to purchase an annual subscription of £5. Please note, this is not set up as an automatic renewal. The physical MV card is provided free of charge initially, if you lose or misplace this it will be £1 for a replacement. You will then receive discounted rates for pay-as-you-go bookings.
A new feature now allows you to book all of these via our app! You will then get an email confirmation with your booking. Introductions are free for all members and prospective customers. Personal programmes are free for members only. Personal training sessions are £26.50 per hour. Please ensure you make us aware if you … Continued
You can find a tutorial of how to use our Magna Vitae app here. If you are still struggling to use the app, feel free to speak to our Front of House team who will be more than happy to show you how to navigate it and book classes/swimming.
Joining the gym allows access to all of our equipment which can be different from venue to venue. The first, most important part of the Introduction is to make sure you know how to use, and are comfortable with, all of our equipment. We find that a large number of customers have used gyms before … Continued
At all of our venues you are able to book for sessions on a pay-as-you-go basis. We also have 1-month memberships which require payment up front and involves no contract. At some of our venues we do offer weekly passes. You can take a look at our membership packages here.
