Is there a car park for customers?

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All of our venues have parking facilities. They all include disabled parking bays. Parent & child spaces are available at Meridian Leisure Centre and Station Leisure & Learning Centre. We also have electric charging points at Meridian Leisure Centre, Skegness Pool & Fitness Suite and Station Leisure & Learning Centre. Please note, our car parks … Continued

How old do you have to be to use the gym?

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To use the gyms at all our venues you need to be aged 11 years or over. An Introduction is required before using the gym which would need to be booked in advance to guarantee a Lifestyle Consultant is available. Restrictions apply during the ages of 11-16 years old which would be discussed in the … Continued

What is a Magna Vitae subscription?

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A Magna Vitae (MV) subscription entitles you to discount at all of our venues! When providing your details for an MV subscription, you will need to purchase an annual subscription of £5. Please note, this is not set up as an automatic renewal. If you notice you are not receiving discount anymore this most likely … Continued

Can I cancel or transfer my session?

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For all bookings, a 48 hour notice period is required for cancelling your session or transferring it to another day. For cancellations, when more than 48 hours notice is given you will receive a full refund. Please note, you will not be automatically refunded if you cancel the session via our app or our website, … Continued

Can I check what bookings I have made?

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Yes, you are able to see all of your bookings when you are logged into your account via our booking portal or app. To see all of your upcoming bookings, as well as your past bookings, please select ‘My Bookings’. You will also receive a confirmation email for each booking you make.

How do I cancel my membership?

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To cancel your membership you will need to fill out a cancellation form via the link HERE.  Please note, our direct debit memberships require a 3-month commitment as stated in the terms and conditions at the time of sign-up. If you have a membership with Magna Vitae you are required to give 1 calendar months … Continued