How long do I have to complete the online booking?
You will have a 10 minute window to complete your booking before the space becomes available for someone else.
Location: Station Leisure & Learning Centre
What if I forget my membership card? Am I still able to access the gym?
Don’t worry if you forget your card. Simply speak with our Front of House team and they will be able to assist you.
Am I eligible for a Concession Magna Vitae (MV) subscription?
You are eligible for a Concession Magna Vitae subscription if you are in receipt of any benefits (documentation of your concession should be enclosed with your application). Examples of benefits are: DWP, DLA, PIP, Job Seekers Allowance, Income Supports, Housing Benefit, Council Tax Benefit, Incapacity Benefit, Employment Support Allowance or a full time student. Also, … Continued
Am I eligible for a Magna Vitae (MV) subscription?
Anyone is eligible for an Magna Vitae (MV) subscription. You will need to purchase an annual subscription of £5. Please note, this is not set up as an automatic renewal.
How much do I have to pay for a Magna Vitae (MV) subscription?
You will need to purchase an annual subscription of £5. Please note, this is not set up as an automatic renewal. The physical MV card is provided free of charge initially, if you lose or misplace this it will be £1 for a replacement. You will then receive discounted rates for pay-as-you-go bookings.
Can I book introductions, personal programmes or personal training sessions via the app/online?
A new feature now allows you to book all of these via our app! You will then get an email confirmation with your booking. Introductions are free for all members and prospective customers. Personal programmes are free for members only. Personal training sessions are £26.50 per hour. Please ensure you make us aware if you … Continued
I am not very good with technology. How do I use the app?
You can find a tutorial of how to use our Magna Vitae app here. If you are still struggling to use the app, feel free to speak to our Front of House team who will be more than happy to show you how to navigate it and book classes/swimming.
Why do I need an introduction if I’ve used gyms elsewhere?
Joining the gym allows access to all of our equipment which can be different from venue to venue. The first, most important part of the Introduction is to make sure you know how to use, and are comfortable with, all of our equipment. We find that a large number of customers have used gyms before … Continued
Do you offer weekly or 1 month memberships for those working in the area?
At all of our venues you are able to book for sessions on a pay-as-you-go basis. We also have 1-month memberships which require payment up front and involves no contract. At some of our venues we do offer weekly passes. You can take a look at our membership packages here.
The doctor has referred me to come to the gym, how do I start?
Once you have been referred by your GP, you will then be contacted by a representative from One You Lincolnshire. They will ask you a series of questions in regards to your health and exercise levels to ensure you are eligible for the programme. If you are eligible, your details will then be passed on … Continued
