We require at least 48 hours’ notice to cancel or transfer your booking to another day. If you cancel more than 48 hours before your session, you will receive a full refund. To request a refund or reschedule your booking, please contact our Front of House team directly. Refunds are not issued automatically, so getting … Continued
You can find our swimming pool temperatures at our venues below: Meridian Leisure Centre Our main pool is an average of around 29 degrees and our leisure pool (baby pool) is 31 degrees. Horncastle Pool & Fitness Suite Our pool is an average of around 29 – 30 degrees Skegness Pool & Fitness Suite Our … Continued
When visiting our venues, lockers require a refundable £1 coin or trolley token to operate. At Meridian Leisure Centre in Louth, if you plan to use the Health Suite changing rooms, please note that these lockers are secured with padlocks. You will need to bring your own padlock to use them, as they are not … Continued
Anyone aged 16 or over can accompany up to two children under the age of 8 in the swimming pool. Children aged 8 and above are welcome to swim unsupervised, provided they are confident in the water and follow pool rules. However, we always recommend that a responsible adult stays nearby when possible to ensure … Continued
We understand that joining a new activity can feel daunting, especially if your child doesn’t know anyone. That’s why we make it a priority to create a welcoming, inclusive environment from the very beginning. Our sessions start with icebreaker games and group activities designed to help children feel comfortable, make new friends and build confidence. … Continued
Absolutely! Your child’s safety and wellbeing are our top priorities. All holiday activities are supervised by our experienced, qualified and fully trained delivery team. Each team member holds a valid DBS check, is trained in First Aid and is committed to creating a safe, fun, and supportive environment for all children. You can feel confident knowing … Continued
We understand that every child is different, and not everyone will enjoy every activity right away. Our team encourages children to have a go and try new things—even if they feel unsure or think they’re not good at it. However, we never force participation. If a child prefers not to take part in a certain … Continued
The Holiday Activities and Food (HAF) programme is government-funded and is designed for children and young people aged 5 to 16 years. Please note that age ranges may vary depending on the activity provider or venue. We recommend checking the HAF booking system, through Lincolnshire County Council, for specific age requirements at your chosen location. At … Continued
To book your child onto the Holiday Activities and Food (HAF) Programme, simply use the link provided with your child’s E-voucher code. This will take you to the official online booking system, where you can view all available HAF venues, activity providers, dates and remaining spaces. Make sure to have your E-voucher code ready, as you’ll … Continued
A healthy, balanced meal is provided at every HAF session as part of the programme. Menus will be shared in advance with all families who have a confirmed booking, so you’ll know exactly what’s being served before the session. If your child has any allergies, dietary requirements, or food preferences, please make sure to include … Continued
