Yes. Once your child has been awarded a badge via our Swimming Lesson portal, or by their one-to-one swimming teacher, you can then purchase the certificate and badge from our Front of House team. They will then move your child into the next stage with you, or you can do this yourself via the portal.
Stage 1 & Stage 2 classes have an additional teacher in the water. The additional teacher supports the non-swimmers in gaining water confidence and learning to float unaided. They also demonstrate to the swimmers how to do the skill, giving the swimmer a visual representation of what is required. A combination of the above can … Continued
We offer FREE badge sessions for our WaterWise members. Our badge sessions differ per venue, so please get in contact with the specific venue to find out their available badge sessions days/times. Teachers are able to assess for the 5m badge during lessons as there is sufficient space/time to do so. There are occasions where … Continued
You can see this information in the Swimming Lesson portal. This will show progression, the criteria of the stage and much more!
If there is not any space for your child to move into the next group, please speak with our Front of House team. We recommend for your child to stay in the same group until a space becomes available. The teacher will ensure that your child is still being challenged in the lesson. Remember, all … Continued
If we have to cancel a lesson due to a pool closure we will contact you via phone/email. As is stated in the terms and conditions agreed at the time of sign-up, we guarantee you will reive 48 lessons within the financial year and we will keep track of all cancelled lessons. If you receive … Continued
Each lesson is allocated 30 minutes (or 45 minutes for Stage 7 and above). This total time includes more than just swimming — it also covers essential activities such as taking the register for safeguarding purposes, explaining the lesson goals, and allowing time for your child to enter and exit the pool safely. As a … Continued
We ask that all spectators use our spectator areas to view their child’s swimming lesson. If you have any concerns, please speak to a member of staff.
It is possible to swim before and after your lesson/your child’s lesson, if there is a general swim session available. If your child is under the age of 8, they must be accompanied by an adult. Please be aware that outside of your child’s scheduled lesson times — including the day of your child’s lesson … Continued
Our WaterWise group swimming lessons are 30 minutes for Discovery Ducklings, Ducklings and Stages 1-6. However, they then increase to 45 minutes from Stage 7 onwards. Please note that this time includes drop-off and pick-up, entering and exiting the pool and the teacher taking the register.
