What is a Magna Vitae subscription?

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A Magna Vitae (MV) subscription entitles you to discount at all of our venues! When providing your details for an MV subscription, you will need to purchase an annual subscription of £5. Please note, this is not set up as an automatic renewal. If you notice you are not receiving discount anymore this most likely … Continued

Can I cancel or transfer my session?

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For all bookings, a 48 hour notice period is required for cancelling your session or transferring it to another day. For cancellations, when more than 48 hours notice is given you will receive a full refund. Please note, you will not be automatically refunded if you cancel the session via our app or our website, … Continued

Can I check what bookings I have made?

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Yes, you are able to see all of your bookings when you are logged into your account via our booking portal or app. To see all of your upcoming bookings, as well as your past bookings, please select ‘My Bookings’. You will also receive a confirmation email for each booking you make.

How do I cancel my membership?

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To cancel your membership you will need to fill out a cancellation form via the link HERE.  Please note, our direct debit memberships require a 3-month commitment as stated in the terms and conditions at the time of sign-up. If you have a membership with Magna Vitae you are required to give 1 calendar months … Continued

How much are the lockers?

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When visiting our venues, the lockers take a refundable £1 coin or trolley token. At Meridian Leisure Centre in Louth, if you wish to use the Health Suite changing rooms, please note these are padlocked lockers. This means that you will need to bring a padlock with you to use the lockers. Please note, you … Continued

Are there toilets in all of your venues?

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Yes, there are toilets available at all of our venues. We also have separate accessible toilets in all of our venues. Please be aware that our toilets are only available whilst our venues are open. You can visit our venue pages for opening times. Our newest venue, Station Leisure & Learning Centre, is registered as … Continued