Do you have disability access?

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All of our venues have disability access. There are wide corridors and doors, lifts and our swimming pools have beached areas or have access to accessible steps and hoists. Our newest venue, Station Leisure & Learning Centre is ‘Changing Places Toilet’ registered.

Is there a car park for customers?

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All of our venues have parking facilities. They all include disabled parking bays. Parent & child spaces are available at Meridian Leisure Centre and Station Leisure & Learning Centre. We also have electric charging points at Meridian Leisure Centre, Skegness Pool & Fitness Suite and Station Leisure & Learning Centre. Please note, our car parks … Continued

How old do you have to be to use the gym?

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To use the gyms at all our venues you need to be aged 11 years or over. Restrictions apply during the ages of 11-15 years old. An Introduction is required before using the gym for those ages 11-115 years, which would need to be booked in advance to guarantee a Lifestyle Consultant is available. To … Continued

What is a Magna Vitae subscription?

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A Magna Vitae (MV) subscription entitles you to discount at all of our venues! When providing your details for an MV subscription, you will need to purchase an annual subscription of £5. Please note, this is not set up as an automatic renewal. If you notice you are not receiving discount anymore this most likely … Continued

Can I cancel or transfer my session?

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For all bookings, a 48 hour notice period is required for cancelling your session or transferring it to another day. For cancellations, when more than 48 hours notice is given you will receive a full refund. Please note, you will not be automatically refunded if you cancel the session via our app or our website, … Continued

Can I check what bookings I have made?

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Yes, you are able to see all of your bookings when you are logged into your account via our booking portal or app. To see all of your upcoming bookings, as well as your past bookings, please select ‘My Bookings’. You will also receive a confirmation email for each booking you make.