Can I cancel or transfer my booking?

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We require at least 48 hours’ notice to cancel or transfer your booking to another day. If you cancel more than 48 hours before your session, you will receive a full refund. To request a refund or reschedule your booking, please contact our Front of House team directly. Refunds are not issued automatically, so getting … Continued

What temperature are your swimming pools?

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You can find our swimming pool temperatures at our venues below: Meridian Leisure Centre Our main pool is an average of around 29 degrees and our leisure pool (baby pool) is 31 degrees. Horncastle Pool & Fitness Suite Our pool is an average of around 29 – 30 degrees Skegness Pool & Fitness Suite Our … Continued

How much are the lockers?

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When visiting our venues, lockers require a refundable £1 coin or trolley token to operate. At Meridian Leisure Centre in Louth, if you plan to use the Health Suite changing rooms, please note that these lockers are secured with padlocks. You will need to bring your own padlock to use them, as they are not … Continued

How many children can I take swimming with me?

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Anyone aged 16 or over can accompany up to two children under the age of 8 in the swimming pool. Children aged 8 and above are welcome to swim unsupervised, provided they are confident in the water and follow pool rules. However, we always recommend that a responsible adult stays nearby when possible to ensure … Continued

Can I check what bookings I have made?

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Yes, you are able to see all of your bookings when you are logged into your account via our booking portal or app. To see all of your upcoming bookings, as well as your past bookings, please select ‘My Bookings’. You will also receive a confirmation email for each booking you make.