For the safety and wellbeing of all our customers, we ask that individuals disclose any pre-existing medical conditions that could be affected by exercise before using our facilities or taking part in activities. This helps our team provide appropriate guidance, ensure activities are safe and suitable, and, where necessary, request medical clearance from a health … Continued
Your child can enrol on Rookie Lifeguard Awards from Stage 5 onwards and between the ages of 8-15 – available at our venues in Louth, Horncastle & Skegness. Alternatively, we are affiliated with Louth Swimming Club and Skegness Swimming Club if your child would like to pursue swimming further.
The Rookie Lifeguard programme offers children valuable survival, rescue, and sports skills in an engaging way that complements their current swimming lessons. It inspires confidence and independence through fun activities, leading to a series of awards from the Bronze to Gold level. Part of the Swim England Learn to Swim Programme, it fulfils Key Stage … Continued
Unfortunately, most of our swim teachers teach back-to-back lessons. Therefore, they are unable to discuss anything at length in between lessons. However, if you urgently need to speak to a swim teacher, please leave a message with Front of House and the teacher can then get in contact with you directly. Alternatively, pop an email … Continued
You are able to take photos of your children swimming as long as you have filled out a photograph permission form, which can be acquired at reception. Please ensure you are taking a picture of your child ONLY and that the image does not include any other children. This is for GDPR and Safeguarding reasons. … Continued
Feedback/survey emails are sent out twice a year, should you require more urgent attention, please speak with Front of House or a Duty Manager. Alternatively, please take a look at our feedback procedure.
If your child would feel more comfortable in aids, by all means bring them with you. Our swimming teachers may take them off/replace them, as some aid can restrict movement and we may have a beneficial alternative.
When you sign your child up online, the stage also has a description of what distance your child would be required to swim. If you are still unsure, please speak with Front of House regarding which group would suit your child best.
Yes. Once your child has been awarded a badge via our Swimming Lesson portal, or by their one-to-one swimming teacher, you can then purchase the certificate and badge from our Front of House team. They will then move your child into the next stage with you, or you can do this yourself via the portal.
Stage 1 & Stage 2 classes have an additional teacher in the water. The additional teacher supports the non-swimmers in gaining water confidence and learning to float unaided. They also demonstrate to the swimmers how to do the skill, giving the swimmer a visual representation of what is required. A combination of the above can … Continued
