Yes. The large slide has a minimum height requirement of 1.1 metres. Children must meet this height to use the slide safely on their own. However, they can still enjoy the slide with an adult if they are under this height.
Yes. All children under the age of 8 years old must be accompanied by an adult at all times, especially if they are young or have limited swimming ability. Please see our Swim Policy.
Children who are not confident swimmers or can only swim short distances must stay in the shallow areas and cannot use the deep end of the main pool. All children under the age of 8 years old must be accompanied by an adult. See our Swim Policy for more information on Our Policies section.
Yes. The Pirate Ship slide is suitable for children aged 8 and under, making it ideal for younger swimmers.
An individual wishing to use the dry side activities with an oxygen canister for medical reasons is permitted, but requires thoughtful planning, safety checks, and often, support. General information should be obtained on initial assessment. Please discuss with the team prior to visiting. Swimming with a standard medical oxygen tank is dangerous and is not permitted. … Continued
For the safety and wellbeing of all our customers, we ask that individuals disclose any pre-existing medical conditions that could be affected by exercise before using our facilities or taking part in activities. This helps our team provide appropriate guidance, ensure activities are safe and suitable, and, where necessary, request medical clearance from a health … Continued
Feedback/survey emails are sent out twice a year, should you require more urgent attention, please speak with Front of House or a Duty Manager. Alternatively, please take a look at our feedback procedure.
We do not advise people swim on a full stomach. Do not eat in the hour you are coming swimming. If children are coming straight from school for swimming lessons they may need a small snack to maintain energy levels.
Swimming is a vital life skill.With 75% of the planet covered in water, it’s essential that all young people have the opportunity to learn to swim—not just for enjoyment, but for their own safety. Swimming is also one of the safest and most accessible forms of exercise, suitable for all ages and abilities. It’s a … Continued
You are able to bring your own swimming accessories as long as they are not the following items: No inflatable lilos or giant inflatable items/rings. No mermaid tails, flippers, snorkels, beach balls etc. If you are uncertain whether you can bring an item into your swimming session please get in contact with the venue in … Continued
