How do I provide feedback or raise an issue?
Feedback/survey emails are sent out twice a year, should you require more urgent attention, please speak with Front of House or a Duty Manager. Alternatively, please take a look at our feedback procedure.
FAQ Topic: School's Out Activities
What if my child doesn’t know anyone at the holiday activities?
We understand that joining a new activity can feel daunting, especially if your child doesn’t know anyone. That’s why we make it a priority to create a welcoming, inclusive environment from the very beginning. Our sessions start with icebreaker games and group activities designed to help children feel comfortable, make new friends and build confidence. … Continued
Will my child be properly looked after during holiday activities?
Absolutely! Your child’s safety and wellbeing are our top priorities. All holiday activities are supervised by our experienced, qualified and fully trained delivery team. Each team member holds a valid DBS check, is trained in First Aid and is committed to creating a safe, fun, and supportive environment for all children. You can feel confident knowing … Continued
What if my child doesn’t enjoy the activities?
We understand that every child is different, and not everyone will enjoy every activity right away. Our team encourages children to have a go and try new things—even if they feel unsure or think they’re not good at it. However, we never force participation. If a child prefers not to take part in a certain … Continued
What should my child bring to the School’s Out activities?
For the School’s Out activities, please ensure your child brings the following items to have a comfortable and enjoyable day: Packed lunch Water bottle (preferably refillable to stay hydrated) Snacks Sun hat and sunscreen to protect from the sun Waterproof coat for any unexpected weather (hopefully it won’t be needed!) Bringing these essentials helps your … Continued
My child has a medical condition, allergy, or takes medication?
If your child has a medical condition, allergy, takes regular medication, or has an EHCP (Education, Health and Care Plan), please ensure you provide full details on the booking form. This information allows our team to: Review your child’s needs ahead of the session Make any necessary adjustments to support them Inform relevant staff to … Continued
What is the School’s Out activities programme?
The School’s Out programme is a FREE holiday activity designed to get kids moving, having fun and making new friends across East Lindsey! It offers a fantastic chance for children to try out a variety of exciting sports and activities. Led by expert coaches qualified by National Governing Bodies (NGB), every session is packed with … Continued
