How do I provide feedback or raise an issue?
Feedback/survey emails are sent out twice a year, should you require more urgent attention, please speak with Front of House or a Duty Manager. Alternatively, please take a look at our feedback procedure.
Feedback/survey emails are sent out twice a year, should you require more urgent attention, please speak with Front of House or a Duty Manager. Alternatively, please take a look at our feedback procedure.
To ensure everyone has a safe and enjoyable experience, please follow these important rules while using the MagnaTag arena: Do not climb on the outside of any structures. Do not slide down the ropework or use it inappropriately. Balls and other equipment must remain within designated event areas at all times. Do not intentionally swing … Continued
To ensure a fun and safe experience for everyone, please follow the MagnaTag arena rules below: Participants must be at least 1.2 metres tall to take part. Only attempt challenges and activities that are within your own physical limits and skill level. The arena is not suitable for expectant mothers or individuals with known heart … Continued
Points are scored in the MagnaTag arena by tapping your wristband sensor against the illuminated TAGs hidden throughout the arena. Each TAG glows in a different colour, indicating how many points it’s worth—the harder it is to reach, the more points you earn! Every time you tap a TAG, points are instantly added to your … Continued
To get the most out of your MagnaTag experience, we recommend wearing comfortable, flexible clothing and closed-toe trainers suitable for physical activity. For safety reasons, jewellery and sharp objects—such as belt buckles, clothing studs, or accessories—are not permitted in the arena. Wearing the right clothing ensures you can move freely and safely throughout the MagnaTag … Continued
To take part in the MagnaTag arena, participants must be a minimum of 1.2 metres (120cm) in height. This requirement is in place to ensure all players can safely and confidently navigate the obstacles and equipment in the arena. Please check your child’s height before booking to avoid disappointment.
Yes, all MagnaTag sessions require participants to wear an MagnaTag wristband. This wristband activates your gameplay, tracks your points and is essential for accessing the arena. You only need to purchase the wristband once and it can be re-used for future sessions, so be sure to bring it with you each time! Wristbands cost £1 and … Continued
MagnaTag is an exciting, arena-based tag game that combines fast reflexes, agility, sharp senses and a bit of bravery. It’s designed to be fun, energetic and a great way to stay active while enjoying some friendly competition. Players wear a wristband that they swipe on illuminated TAGs throughout the arena to score points. The more … Continued