How do I provide feedback or raise an issue?
Feedback/survey emails are sent out twice a year, should you require more urgent attention, please speak with Front of House or a Duty Manager. Alternatively, please take a look at our feedback procedure.
FAQ Topic: Holiday Activities
How do I book on to your holiday activities?
For holiday activities run directly by Magna Vitae in our venues, bookings can be made through our website or the Magna Vitae app. However, for programmes such as the Holiday Activities and Food (HAF) Programme, bookings must be made via the Lincolnshire County Council website, as they manage the registration and eligibility for these sessions. … Continued
How do I find out what holiday activities you have available at your venues?
You can view all our upcoming holiday activities on our dedicated Holiday Activities page. There, you’ll find detailed information about each session, dates, venues and how to book. Be sure to check back regularly, as new activities and booking opportunities are added throughout the year! Don’t forget, not only do we have holiday activities within … Continued
What holiday activities do you offer at your venues?
You can explore all our upcoming holiday activities on our dedicated Holiday Activities page. Here, you’ll find detailed information about each session, including dates, venues and how to book. Our venues offer a variety of activities to keep children and families entertained. This includes Family Fun Splash and Inflatable sessions across some of our locations. … Continued
How old does my child need to be to participate in holiday activities at your venues?
Age requirements vary depending on the specific holiday activity. For example, our Inflatable Sessions require children to be over 8 years old and able to swim 50 meters confidently. All holiday activities include clear age and ability requirements, which you can find listed in the session details when booking. If you’re unsure about suitability for … Continued
Will your venues be affected during school holidays?
Some of our venues may operate with extended opening hours during the school holidays. Our usual swimming sessions may be affected. Check out our holiday timetables to find out more or contact your local venue.
