Can I bring my assistance dog into your facilities?

By

Magna Vitae will ensure that every effort is made to accommodate the needs of individuals requiring assistance dog. By discussing with us how we can make a visit safe and enjoyable, including welfare arrangements, for example, water and quiet areas so we can ensure a positive experience.  

Can I bring my dog into your venues?

By

We only allow assistance dogs into our venues. Magna Vitae will ensure that every effort is made to accommodate the needs of individuals requiring assistance dog. By discussing with us how we can make a visit safe and enjoyable, including welfare arrangements, for example, water and quiet areas so we can ensure a positive experience.  

Can I/or my child access your facilities with oxygen therapy?

By

An individual wishing to use the dry side activities with an oxygen canister for medical reasons is permitted, but requires thoughtful planning, safety checks, and often, support. General information should be obtained on initial assessment. Please discuss with the team prior to visiting. Swimming with a standard medical oxygen tank is dangerous and is not permitted.   … Continued

Can I have a virtual tour of your venues before attending?

By

Yes! We have developed accessible online resources to help our customers plan their visits. Our website features visual tours of our facilities, which can be a helpful tool for customers with visual impairments or those who prefer to familiarise themselves with the environment before their visit. These virtual tours are available for anyone to view … Continued

Are your facilities accessible?

By

Our facilities are designed with accessibility in mind, featuring:  Lift Access: All floors are accessible via lifts, ensuring ease of movement for individuals with mobility impairments.  Accessible Toilets: We provide accessible toilet facilities equipped with necessary support features.  Parking: Designated accessible parking spaces are available near the entrances of all our venues.  Pool access: All our swimming pools have … Continued

Do you have accessible facilities?

By

All of our venues have accessible changing areas and toilets. There are wide corridors & doors, lifts and our swimming pools have beached areas or have access steps and hoists. Our newest venue, Station Leisure & Learning Centre is ‘Changing Places Toilet’ registered.

Is there a car park for customers?

By

All of our venues have parking facilities. They all include disabled parking bays. Parent & child spaces are available at Meridian Leisure Centre and Station Leisure & Learning Centre. We also have electric charging points at Meridian Leisure Centre, Skegness Pool & Fitness Suite and Station Leisure & Learning Centre. Please note, our car parks … Continued

Are there toilets in all of your venues?

By

Yes, there are toilets available at all of our venues. We also have separate accessible toilets in all of our venues. Please be aware that our toilets are only available whilst our venues are open. You can visit our venue pages for opening times. Our newest venue, Station Leisure & Learning Centre, is registered as … Continued