Update to our process for waiting lists…
Do you use the waiting list option for a full class / session?
Great news- from 7th August 2023 you will now receive an email from Magna Vitae when a space becomes available on a session you are waiting for including a link to click to book the space!
Meaning you will have chance to experience more of what you love.
Please be aware the link will be sent to all on the waiting list and we will be running a “first come , first serve basis.”
Want to understand the reasons behind the change? Click the button below:
Why have we changed the system?
The current system is heavily dependent on staff, time consuming and often spaces are cancelled on the same day, meaning open spaces are often missed and calls not made in time.
When a space becomes available on a session, the system will automatically email everyone on the waiting list to notify them and let them know there is an available space to book into that session. It is then a first come, first served basis to book the available space.
We are confident this will improve the allocation of available spaces and means you’ll get to enjoy more of our fantastic classes!
How will it work.
When you receive a notification email regarding an available space, there will be a link for you to click and follow, redirecting you to the booking screen.
From here, you will be able to log in and book the available space! But, please note again, this link will work on a first come basis.