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On a quest to deliver the best

/ Leisure

Louth’s premier sports and leisure facilities, Meridian Leisure Centre and London Road Pavilion, have stepped onto a programme that judges them against the very best in the UK.

Last year the two venues embarked on a National Benchmarking Service, called Quest*, and have received ‘registered’ status – meaning they will now undergo a ‘second tier banding assessment’ during 2018.

A ‘mystery visit’ will be followed by a two-day assessment, which for Meridian Leisure Centre will look at safeguarding, management systems, programming and the Learn to Swim programme.

Following that it will be given one of the following bandings: unsatisfactory, satisfactory, good, very good or excellent.

The aim of the National Benchmarking Service is to provide information on the performance of sports and leisure centres compared with that of equivalent facilities in the UK.

Horncastle Pool and Fitness Suite, Skegness Pool & Fitness Suite and Station Sports Centre, Mablethorpe will be going through the same process this year.

*Quest, which is managed by Right Directions in partnership with Leisure-net Solutions, is Sport England’s recommended Continuous Improvement Tool for leisure facilities and sports development teams, designed to measure how effective organisations are at providing customer service. It has been running for more than 20 years.

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