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Help if you are vulnerable and in self-isolation due to COVID-19

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Support if you are in isolation

If you are self-isolating, but you have no friends or family that can help, we can connect you with the support you need.

A new helpline is available for anyone in Lincolnshire in self-isolation due to Coronavirus. Please call: 01522 782189 (7 days a week, 9am – 5pm) or register for help at:



Your health · Your community · Your Life
Social Isolation Responder (phone) service

Self-isolation can be a difficult situation for even the most resilient of us. It maybe goes without saying that we have been plunged into a situation we could not have imagined, even now as we look out from our shelters can’t quite take in the steps we are having to adjust to a new way of living. Then there are those that were already vulnerable within our communities, our neighbour, a friend, someone you pass a friendly greeting to or maybe someone you never met, these are the people we aim to reach out to in a genuine hand of friendship and reassurance, for as long as is required. We have linked with Harrison Security who is sponsoring a dedicated freephone number, which has allowed us to develop our Communitree© model delivery of this Responder Phone service ahead of schedule.  Simplicity & security are paramount to the impact and success for each individual, not only those who access also those who deliver and coordinate this valuable service, now and in the foreseeable future as we live with and beyond these unprecedented times, to whatever will be our new normal.
We have put together some tips and principles as a guide to get started for the voluntary roles, however we will continually update guide and drive the program & ALWAYS be at the end of the phone for ongoing and moral support….
More information available here
Telephone: 0800 8832 111


Support for Extremely Clinically Vulnerable Individuals

If you have received a letter from the NHS to say that you are extremely clinically vulnerable and at high risk of Coronavirus due to your health conditions, you should register for support at:

If you have not been contacted by the NHS and are concerned that you might fall into this group, please discuss with your doctor or health consultant.

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